Orientana Online (“Orientana Online”) provides the content and services available on the Site to you subject to the following terms and conditions, our Privacy Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

Orientana Online is an e-shop with the site address: www.orientana.pl owned by Orientana sp. z o.o. sp. k. registered under no 508934 to Polish Business Register with the Tax Number NIP EU781 113 76 18. The company is the owner of Orientana brand and is registered in Poland Warsaw 02-834 Moczydlowska Str.



Currency: EURO

Payment can be done by PAYPAL or by bank transfer to the account below:

Orientana sp. z o.o. sp. k.


IBAN PL 38 1090 1694 0000 0001 1826 7116


Delivery Terms

Delivery  of  package up to 1 kg – 10 Euro

Delivery  of package over 1 kg – please contact  us to biuro@orientana.pl

Delivery by registered Polish Post Office. The package is fully tracable.

Delivery time

We need 1-2 days to prepare the order from the moment of receiving your money to our bank account.

To Europe – 4 days

To USA – 7 days

To India – 7 days

Where we deliver

Europe, Israel, Russia, Cyprus, USA, Africa, Canada, India

If you want delivery to Australia, Asia, South America, Central America – please contact us to biuro@orientana.pl

Your Account

You may choose to create an account at our Site if you are over eighteen (18) years of age. If you are over eighteen  (18)  years of age and do register, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Site or Content resulting from such access or use.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in Orientana Online’s best interests to do so.

Fast purchase (no account)

You can purchase through your account or without registration (fast purchase). However it your register your data like email address, phone number you cannot buy fast line but only through login.


In Orientana we respect the law to protect personal data of our customers and people visiting our webpage. In Private Protection Clause we define data which we collect and store and inform how we can use them. The Clause also provides information how to contact us in case of queries.

What information we keep and how we use it

We collect only personal data which your provide us: name and surname, address, phone, mail. The data are necessary to provide professional services to you. We do not pass the data to anyone.

Contact us

When you want to complement your personal data or when you do not agree to keep your data please contact us via email biuro@orientana.pl and we will make our best to answer your request.

Data Safety

Orientana takes reasonable safety precautions  to present the loss of personal data that are under our supervision.

Access to personal data 

We do not provide access to your data to anybody outside Orientana. They are securely stored in our company.

Cookies Policy

For your convenience and to provide services on the highest level we use cookies. We use them among others to adjust the service to customer’s needs and for statistics. You can change cookies settings In your Internet browser. If you do not change settings it means that you accept cookies in our Site.

Third Parties Cookies

While using www.orientana.pl your browser can write cookies from third partie such as: Google, Facebook.  You will find more info about this on their websites. The level of cookies protection can be set in your internet browser but blocking them can stop some function related to internet shopping.


We try to be as accurate as possible when describing our cosmetic products on the Site. However, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, reliable, current, or error-fre


All information and content available on the Site and its look among other  trademarks, logos, service marks, text, graphics,images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of Orientana Online and is protected by international laws, including laws governing copyrights and trademarks which are registered and reserved.


We work Monday-Friday 9.00- 17.00 CET. You can call us at +48 608 209 651 or mail us biuro@orientana.pl


You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provisions.